About MajotoAI

A partner for what's next.

MajotoAI is the AI partner small businesses can call when they want to understand AI and get it working in the business, without burning money on tools, tokens, or endless tickets. We sit with you, sort signal from noise, and ship practical projects you can run.

Built to partner, not to pitch.

Most AI firms sell a product and disappear. We do the opposite. MajotoAI helps owners understand where AI helps, what to skip, and how to keep cost under control. Then we build one scoped project: lead follow-up, documents, ops, concierge, whatever the real bottleneck is, and leave a runbook.

Between us we've spent 47+ years inside enterprise application support, customer experience platforms, and digital channels. That experience is the through-line: production-grade rigor, sized for small and mid-market businesses that deserve a trusted partner, not a vendor circus.

◇  Meet the founders  ◇

Joshua Lee, Co-Founder & Principal Architect

Joshua Lee

Co-Founder & Principal Architect

Joshua brings 25+ years of enterprise application support and global operations leadership to Majoto. He currently serves as Vice President, Digital Channels Escalation Lead at a top-tier financial services firm, where he runs 24/5 incident response across two strategic application portfolios and leads LLM-enablement work in agent development. Earlier, he founded Sun Valley Tech Solutions and grew it from a one-person consultancy into a 25-employee Verint implementation partner serving Fortune 500 clients. At Majoto, he architects the AI agent and automation systems — applying enterprise-grade rigor to the workflows mid-market and SMB clients actually run.

Tom McDermott, Co-Founder & Principal Architect

Tom McDermott

Co-Founder & Principal Architect

Tom brings 22+ years in customer experience and contact-center technology, most recently as Platform Consultant at Verint Systems — the technical lead behind enterprise AI and Workforce Engagement Management deployments for Fortune 500 buyers. Earlier, he served as VP of Professional Services at Sun Valley Tech, scaling delivery across 40+ implementations for clients including JPMorgan Chase, USAA, and Verizon. Recently certified through Google's AI Professional program and n8n, he turns deep CX domain expertise into AI-first solution architectures. At Majoto, Tom owns solutions strategy — translating client friction into composable systems that ship.

Let's talk about what you're building.

Book a free Architecture Review. No pitch deck: a clear look at where AI fits, what to skip, and a sane first step.

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