Joshua Lee
Co-Founder & Principal Architect
Joshua brings 25+ years of enterprise application support and global operations leadership to Majoto. He currently serves as Vice President, Digital Channels Escalation Lead at a top-tier financial services firm, where he runs 24/5 incident response across two strategic application portfolios and leads LLM-enablement work in agent development. Earlier, he founded Sun Valley Tech Solutions and grew it from a one-person consultancy into a 25-employee Verint implementation partner serving Fortune 500 clients. At Majoto, he architects the AI agent and automation systems — applying enterprise-grade rigor to the workflows mid-market and SMB clients actually run.